Refund Policy

These are Clipshi platform terms and policies. They are a working draft provided for transparency and may be updated. They do not replace independent legal advice.

Treatment depends on status

How a refund request is handled depends on the payment status and on how much of the campaign has been used. Each case is reviewed individually.

Funded campaign amounts

• Before the campaign is approved or goes live: the funded reward budget may be refunded after review.
• After the campaign is live: rewards already approved for clippers can't be refunded, because they have been earned.

Unused campaign balances

When a campaign is ended with reward budget remaining, the unused portion may be refunded or handled as agreed with Clipshi, after pending clips are reviewed.

Fees

• Platform/service fees may be non-refundable once a campaign has been reviewed or gone live.
• Payment processing and network fees charged by payment providers (including crypto network fees) are generally not refundable by Clipshi.
• Crypto payments are refunded, where applicable, at the amount actually received, less network fees.

Incomplete or incorrect payments

Underpaid, overpaid, expired or wrong-network payments are reviewed manually. Funds sent on an unsupported network may not be recoverable.

How to request

Contact Clipshi support with your campaign and payment reference.